Buyer Protection

RETURN & SUPPORT

Returns Made Simple

We want every Monvarea experience to feel as thoughtful as the pieces we create. If something isn't right with your order, we're here to help.

01

30-Day Return Guarantee

Items may be returned or replaced within 30 days of receipt, provided they have not been washed, worn, used, or otherwise altered.

02

Item Doesn't Match the Description

If the product you receive does not reasonably match its description, you may choose one of the following options:

  • Return the item for a full refund.
  • Accept a partial refund and keep the product.
03

Damaged on Arrival

If your product arrives damaged, defective, or visibly soiled, please contact us promptly. Eligible damaged items may receive a full refund.

NEED A HAND?

Contact Customer Support

Questions about your order, shipping, returns, or our products? Our support team is happy to assist.

Email Us service@monvarea.com We generally respond within 1–2 business days.
Customer Support Hours Mon–Fri Business Hours U.S. Time Zones
ABOUT THE BUSINESS
 
Brand Monvarea
Legal Entity Guangzhou Luxuelong Trading Co., Ltd.
Registered Address Room 201, No. 1 Huilongli South Road, Gongyi Village, Huacheng Subdistrict, Huadu District, Guangzhou, Guangdong Province, P.R. China
!
Important Return Notice

Please note that the registered business address above is not a return address. Please contact us before returning any product so that we can provide the correct return instructions and return address.

Thank you for choosing Monvarea.

السلة

Зареждане