CONTACT US

MONVAREA · CUSTOMER CARE

Let's Talk
Over Tea.

Questions about your order, our tea, or your new favorite tea ware? We're here to help.

MVTEA · CERAMIC · RITUAL
01 / CUSTOMER CARE

A Quiet Place
To Ask A Question.

If you have questions about our products, orders, shipping, returns, refunds, or anything else, our Customer Support team is here to help.

01 EMAIL

Customer Support

For questions about products, orders, shipping, returns, refunds, or your Monvarea experience.

service@monvarea.com
We generally respond within 1–2 business days.
02 SUPPORT

We're Here

Our customer support team is available around the clock to assist with your Monvarea experience.

24 / 7 7 DAYS A WEEK
U.S. Time Zones
03 RETURNS

Before Returning

Please contact our Customer Support team before sending any product back. We will provide the appropriate return instructions and address.

Please don't send returns to our registered address. The address below is for business registration purposes only.
02 / COMPANY INFORMATION

Behind
Monvarea.

Monvarea is an online retail store dedicated to tea, handmade ceramics, and everyday tea rituals.

BRAND
Monvarea
LEGAL ENTITY
Dongguan Mijing Electronic Technology Co., Ltd.
REGISTERED ADDRESS
No. 3, 2nd Lane, Hao Xia Jiao District 2, Wanjiang Subdistrict, Dongguan, Guangdong, China
CUSTOMER SUPPORT
service@monvarea.com
!
IMPORTANT BEFORE RETURNING

Please Contact Us First.

Our registered business address is not a return address. To make sure your return reaches the correct location, please contact our Customer Support team before sending any product back.

MV
MONVAREA

Every Good Conversation
Starts With A Moment.

Thank you for being part of our tea journey.

 
Tea · Ceramic · Ritual

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